Information We Collect

We collect information you provide directly to us, such as when you create an account, request a consultation, or contact us. This includes your name, email address, phone number, postal address, and project details.

We also automatically collect certain information about your device and usage of our services, including IP address, browser type, operating system, and pages visited.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.

We may also use your information to personalize your experience, analyze usage patterns, and develop new features and services.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

We may share your information with trusted contractors and service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

Data Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

These measures include encryption of sensitive data, regular security assessments, and restricted access to personal information on a need-to-know basis.

Cookie Usage and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from.

You can control cookie settings through your browser preferences, though disabling cookies may affect the functionality of our website.

Third-Party Service Integration

Our website may integrate with third-party services for analytics, customer support, and payment processing. These services have their own privacy policies governing the use of your information.

We encourage you to review the privacy policies of any third-party services you interact with through our platform.

Data Retention Policies

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention schedule.

Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us.

To exercise these rights, please contact us using the information provided in the "Contact Information" section below.

International Data Transfers

Your information may be transferred to and processed in countries other than . We ensure that such transfers comply with applicable data protection laws.

We implement appropriate safeguards to protect your information during international transfers, including standard contractual clauses and adequacy decisions.

Children's Privacy Protection

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.

If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Marketing Communications

We may send you promotional emails about our services, special offers, and company updates. You can opt out of these communications at any time.

Even if you opt out of promotional emails, we may still send you transactional messages related to your account or services.

Compliance with Japanese Law

This privacy policy is designed to comply with the Personal Information Protection Act of Japan and other applicable Japanese privacy laws.

We regularly review our practices to ensure ongoing compliance with evolving privacy regulations and industry standards.

Policy Updates and Changes

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes.

Your continued use of our services after any changes indicates your acceptance of the updated privacy policy.

Contact Information for Privacy Matters

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: privacy@peonywaveflorist.com
Phone: +81 70-4938-2716
Address: 395-1 Kitafukusaki, Kawagoe Town, Mie District, Mie Prefecture, 510-8125